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Explore practical programs in AI Enablement, Sales Development, Customer Experience, and Leadership Development. Filter by topic to find the right fit for your team.

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AI EnablementCustomer ServiceLeadershipSales Development

Change Leadership Accelerator

A 7-week instructor-led program that gives small business leaders and managers the practical tools, confidence, and frameworks to lead change effectively, from the fundamentals through to leading in an AI-enabled environment.

Managers learning leadership development skills in communication, coaching, accountability, hiring, financial literacy, and team performance.

Leadership Essentials

A comprehensive leadership development program for new and emerging managers who need structured skills across communication, coaching, performance, hiring, financial literacy, and team leadership.

New managers and team leads participating in leadership development training focused on communication, coaching, feedback, and team management.

Leadership Starter

A foundational leadership development program for new managers and team leads who need stronger communication, coaching, performance, and team management skills.

SMB employees learning how to use AI tools like ChatGPT, Claude, Microsoft Copilot, and CRM-based AI safely at work.

AI Starter

A practical introduction to workplace AI for SMB employees using tools like ChatGPT, Claude, Microsoft Copilot, and CRM-based AI.

Business team participating in AI enablement training focused on prompting, workflow integration, productivity, governance, and responsible AI use.

AI Essentials

Advanced AI training for business teams ready to build stronger AI habits, workflows, and team-level consistency.

SMB sales team participating in sales development training to improve prospecting, discovery, CRM habits, and closing skills.

Sales Fundamentals Starter

A focused sales development program covering prospecting, outreach, discovery, CRM, value proposition, and closing skills.

Sales team learning a structured sales development program for prospecting, pipeline management, CRM, closing, retention, and AI-assisted selling.

Sales Fundamentals Essentials

A complete sales development program for SMB teams looking to strengthen the full revenue cycle from prospecting to retention.

Customer-facing team learning customer experience training to improve communication, complaint handling, de-escalation, and service consistency.

Customer Experience Starter

A practical customer experience program that helps frontline employees communicate better and handle service issues with confidence

SMB customer experience team developing service standards, escalation processes, retention habits, and multi-channel support skills.

Customer Experience Essentials

Advanced customer experience training focused on service standards, escalation, retention, multi-channel consistency, and service performance.