Privacy Policy

Change Connect Academy ("Change Connect Academy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at https://www.changeconnectacademy.com (the "Site") and through our training programs, how we use and protect it, and the choices you have.

Change Connect Academy is a registered business name of Change Connect Inc., located at 600–15 Allstate Parkway, Markham, Ontario, L3R 5B4, Canada. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using the Site or registering for our programs, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as certain information automatically when you use the Site.

Information you provide to us, for example when you complete a contact or inquiry form, register for a training program, subscribe to communications, or correspond with us:

Name and job title
Company or organization name
Email address and phone number
Information about your training needs or inquiry
Program registration and enrollment details
Payment or billing information, where applicable (see Section 4)
Any other information you choose to provide

Information we collect automatically when you visit the Site, through cookies and similar technologies:

IP address and approximate location
Browser type, device type, and operating system
Pages viewed, links clicked, and time spent on the Site
Referring website and exit pages

2. How We Use Your Information

We use personal information to:

Respond to your inquiries and provide the information or services you request
Register and enroll you in training programs and deliver those programs
Process payments and manage your account, where applicable
Send program-related communications, updates, materials, and certificates
Send newsletters, marketing, or promotional communications where you have consented (you may withdraw consent at any time)
Improve our Site, programs, and services
Maintain records for accounting, reporting, and where applicable, government training-funding programs
Comply with legal and regulatory obligations

3. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. Your consent may be express (for example, when you submit a form or subscribe) or implied (for example, when you use the Site). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details in Section 12. Withdrawing consent may affect our ability to provide certain services to you.

4. Payment Information

Payments for programs are processed through third-party payment providers integrated with our website platform. We do not store full credit card numbers on our systems. Your payment information is handled by these providers in accordance with their own privacy policies and applicable payment-security standards.

5. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

Service providers and processors. Our Site is built and hosted on the Wix platform. Wix and other service providers (such as email, analytics, scheduling, and payment providers) process certain information on our behalf to operate the Site and deliver our services. These providers are authorized to use your information only as necessary to provide services to us.
Government funding programs. Where you participate in a training program supported by a government funding initiative, we may be required to share program and participant information with the relevant administering body, with your knowledge.
Legal requirements. We may disclose information where required to comply with applicable law, regulation, legal process, or enforceable governmental request, or to protect our rights, safety, or property.
Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

6. Data Storage and International Transfers

Our Site is hosted on the Wix platform, and some of our service providers operate servers located outside of Canada, including in the United States and other jurisdictions. As a result, your personal information may be stored and processed outside of Canada and may be subject to the laws of those jurisdictions, including lawful access requests by courts, law enforcement, and government authorities. By using the Site, you acknowledge this transfer and processing.

7. Cookies and Analytics

The Site uses cookies and similar technologies to operate the website, remember your preferences, and understand how visitors use the Site. Some cookies are essential to the Site's functionality, while others support analytics and performance measurement. You can adjust your browser settings to refuse or delete cookies; however, some parts of the Site may not function properly as a result.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to meet legal, accounting, and reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, or use. While we take security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent to our use of your information
Unsubscribe from marketing communications at any time, using the unsubscribe link in our emails or by contacting us

To exercise these rights, contact us using the details in Section 12. We will respond within the timeframes required by applicable law.

11. Third-Party Links and Children

The Site may contain links to third-party websites that we do not control and that are governed by their own privacy policies. We are not responsible for the practices of those websites.

Our Site and programs are intended for businesses and working professionals and are not directed at children. We do not knowingly collect personal information from children.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Change Connect Academy A registered business name of Change Connect Inc. 600–15 Allstate Parkway, Markham, Ontario, L3R 5B4, Canada Email: info@changeconnect.ca

13. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Babachu 2026