Leadership Starter
Leadership Starter is designed for newly promoted managers, team leads, supervisors, and emerging leaders who are stepping into people leadership for the first time. The program helps participants move from individual contributor to people leader by building practical skills in communication, feedback, difficult conversations, coaching, performance management, hiring basics, and cross-functional collaboration.
This program is ideal for SMB teams that want new managers to lead with more confidence, clarity, and consistency from the start.
Program Detail
Online
$4,200 + HST per trainee
Duration
6 Weeks
Application Status
Open
Module 1: The Mindset Shift: From Individual Contributor to People Leader
Module 2: Communication, Feedback & Difficult Conversations
Module 3: Coaching, Performance Management & Hiring Fundamentals
Module 4: Interdepartmental Collaboration & Building Team Standards
Leadership Starter
A foundational leadership development program that helps new managers build confidence in communication, coaching, performance conversations, collaboration, and hiring basics.
Highlights and Key Outcomes
Leadership Starter is a 6-week instructor-led program designed for newly promoted managers, team leads, supervisors, and emerging leaders who are stepping into people leadership for the first time.
The program helps participants make the shift from individual contributor to people leader. It focuses on the management skills most new leaders are expected to learn on the job, including communication, feedback, difficult conversations, performance management, delegation, cross-functional collaboration, and hiring fundamentals.
By the end of this program, participants will be able to:
Shift from an individual contributor mindset to a people leadership mindset
Communicate more clearly across one-on-ones, team meetings, and difficult conversations
Use coaching and feedback frameworks to support team performance
Set expectations and address underperformance with more confidence
Navigate cross-functional relationships and represent their team effectively
Apply a structured approach to hiring, interviewing, and onboarding new team members
Curriculum Details
Module 1: The Mindset Shift: From Individual Contributor to People Leader
Participants learn how their role changes when they move from doing the work to leading the team. The module introduces practical leadership expectations, delegation habits, one-on-one meeting structure, and accountability standards that help new managers build trust with direct reports.
Module 2: Communication, Feedback & Difficult Conversations
Participants learn how to communicate clearly in common management situations, including feedback, one-on-ones, upward communication, and difficult conversations. The module introduces frameworks such as SBI and COIN so managers can address issues with clarity instead of avoidance.
Module 3: Coaching, Performance Management & Hiring Fundamentals
Participants learn how to coach team members toward stronger ownership and diagnose performance gaps before they become larger issues. The module also introduces hiring fundamentals, including role profiles, behavioural interview questions, and structured candidate evaluation.
Module 4: Interdepartmental Collaboration & Building Team Standards
Participants learn how to work more effectively across departments, manage competing priorities, and build credibility with peers. The module also helps participants document communication norms, expectations, and team standards that support consistency after training.
Who Should Attend
This program is designed for:
Newly promoted managers stepping into a people leadership role for the first time
Team leads and supervisors who manage others without formal leadership training
Individual contributors preparing for an upcoming move into management
SMB owners who have recently hired their first reports and need structured management frameworks
What Participants Work On
Throughout the program, participants complete exercises connected to real leadership situations. Activities include leadership identity reflection, one-on-one meeting practice, delegation audits, feedback conversations, difficult conversation roleplay, performance gap analysis, interview question development, stakeholder mapping, and team standards planning.
Participants leave with clearer leadership habits, stronger communication tools, and a more structured approach to managing people.